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T

Twilio SMS

By Cartly Team
☆☆☆☆☆1 installs · Updated Aug 18, 2026

Text an order-confirmation SMS to your customer and a new-order alert to yourself, using your own Twilio account.

About Twilio SMS

Keep customers in the loop and never miss a sale. When an order is paid, Twilio SMS texts your customer a confirmation and sends you a new-order alert — using your own Twilio account, so you only pay Twilio's per-message rate.

## Features

- Order-confirmation SMS to the buyer (uses the order's phone number)

- New-order alert SMS to you

- Custom message templates with order placeholders ({{order.number}}, {{order.total}}, {{customer.first_name}}, {{shop.name}})

- Send a test SMS on demand to verify your connection

- Independent on/off toggles for buyer and merchant messages

You bring your own Twilio credentials (Account SID, Auth Token, From number); Cartly never charges for messages.

HIGHLIGHTS
  • buyer_sms
  • merchant_alert
  • custom_templates
  • test_send
  • byo_twilio