Customise Customer Account Pages

Customer Account Pages Are Now Part of Your Theme

As of Cartly v1.19, the customer account section of your storefront — login, registration, account dashboard, order history, addresses, and the return request pages — is rendered by your active Liquid theme. This means these pages now match your theme's design language automatically, without any extra setup.

Which Pages Does This Cover?

/account — customer dashboard
/account/orders — order list
/account/orders/:id — order detail
/account/addresses — address book
/account/profile — name, email, phone
/account/communication — email preferences
/account/wishlist — saved products
/account/returns — return request list
/account/returns/:id — return request detail
/account/login — login form
/account/register — registration form
/account/reset-password — password reset

Which Themes Support This?

All seven current marketplace themes ship customer account templates: Clarity, Mono, TechPro, Minimal, Crafter, Vogue, and Linen.

How to Customise Account Pages

Go to Online Store → Themes → Edit Code for your active theme.
In the file tree, expand the customers/ directory. You will see files like customers/login.liquid, customers/account.liquid, customers/account.orders.liquid, and so on.
Click any file to open it read-only. Click Edit file (or press ⌘E) to fork it and enable editing.
Make your changes — add branding elements, adjust layout, add extra help text — and click Save.

Your forked version is stored in your store and is not affected by Cartly platform updates. If the platform ships an update to the same template, an amber Upstream updated banner appears — you can review the diff and decide whether to sync or keep your version.

Things You Can Customise

Add your logo or brand header above the login form.
Add trust signals (security badges, testimonials) to the registration page.
Change the layout of the account dashboard — reorder sections, add links to your policies.
Add cross-sell recommendations to the order detail page.
Translate or rephrase any label — all strings are in your theme's locales/ files and accessible via the | t filter.

Important Notes

The customer data (name, email, orders, addresses) comes from your Cartly account — it cannot be changed in the template. Only the presentation (HTML, CSS, layout) is customisable.
Form submissions (login, register, update profile, submit return) are handled by Cartly's backend. The template controls the form layout and labels, not the submit logic.
If you revert a forked customer template to the default (via Revert to default in the code editor), Cartly restores the theme's stock version automatically.